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16 Tips on How to Choose a Commercial Cleaning Service Company

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If the pandemic taught us anything, it is that health should be at the top of everyone’s mind. So every business owner today should know how to choose a commercial cleaning service company that provides the best commercial cleaning services.

Customers and employees look to the proprietors to keep them safe while inside an establishment. A big part of their safety is having a clean business space where people can work, shop, eat, or do many other things.

That is where hiring cleaning company professionals that provide come in. If you don’t know where to start, we’ve got you covered with these simple but effective tips to find the best commercial office cleaning companies.

Why Is Cleaning Commercial Establishments Important?

What’s commercial cleaning, and why is it so important? It is crucial that we explore these questions a bit more before we go any further. This way, you can better appreciate the process of identifying select cleaning services and providers.

We’ve already mentioned one of the biggest driving forces behind commercial cleaning, which is health. A clean store, restaurant, or office space means no place for disease-causing germs to breed.

You will increase job satisfaction and retain quality employees, increasing your productivity. On top of this, you create a better impression of your business and get more satisfied clients and customers.

While it is true that you can do your cleaning in-house, this approach is not cost-effective. You have to spend a lot of time, energy, and money on training, tools and equipment, cleaning supplies, and more.

Hiring a commercial cleaning company allows you to avoid all these headaches so you can focus on running your business.

How to Choose a Commercial Cleaning Service Company

If you are looking for professional cleaners for your business, there are plenty of local companies for you to choose from.

That said, while many of them may claim to be “the best,” they don’t all offer the same quality of service.

Besides, you might have a unique situation or preference that requires a tailor-made solution. It’s up to you then to find the right commercial cleaning company for you.

You can do this by identifying your specific needs and determining which of the potential cleaners can meet them.

16 Tips to Pick the Best Commercial Cleaning Company

Below are more tips that will help make the hiring process easier to manage.

1. Do Your Research

The first thing you need to do is come up with a list of commercial cleaning companies that you could potentially hire.

Try asking other business owners in your area and see if they can recommend anyone. You could also go online and search for professional cleaning services Toronto providers near you.

If you use this approach, look for red flags on the company’s website, like grammatical errors, outdated contact information, or unsecure URL.

These are simple mistakes that a reputable business in any industry will not make.

2. Conduct Cleaning Company Background Checks

Once you have a list of reputable service providers, everything you do moving forward should help you whittle it down. One of the best ways to narrow down your options is to do background checks.

Do they have a license to operate? Is the company involved in any ongoing legal cases? Are there many complaints against them from previous clients?

Asking and finding the answer to the right questions will give you valuable insights and can help you weed out unfit candidates.

3. Consider the Experience of the Company

Another thing that you need to consider before hiring a commercial cleaning company is experience. As much as possible, look for a service provider that has been in the industry for some time.

It does not automatically mean that a new cleaning business won’t be able to do a good job. However, an established company has a track record that you can check and evaluate.

Besides, they were able to thrive in the very competitive cleaning industry for many years, so they must be doing something right.

4. Get Price Quotes

Finding the best commercial cleaning company is not synonymous with hiring the most expensive one. Some provide top-notch janitorial services that won’t cost you an arm and a leg.

The key is to put in the time and energy to find out how much they charge for each cleaning.

That said, you can get several quotes to see if there are companies that are out of your range in terms of budget. This way, you can take them off your list and narrow down your options.

5. Get References From the Company

Most cleaning companies have websites where you can find testimonials from previous customers. There are also independent sites like Yelp that can provide feedback on many businesses.

While it can be helpful if you read reviews, a better way to gain valuable insight is to talk to former clients yourself. Ask them how their experience with the cleaning service went.

Most companies will be more than happy to give you references, especially if they are confident in their work.

6. Read Through the Contract

Before making a final decision, make sure that you have read the contract thoroughly. It should contain everything that has to do with the service agreement, like the potential cleaning schedule.

The contract should also reflect what you agreed on, whether it is one-time cleaning or a regular service. Aside from this, it must include details like who will provide the cleaning supplies, the tasks to be performed, payment method, and more.

If the contract is not as clear or detailed as you like, you should consider the next candidate on your list.

7. Ask to See Proof of Insurance

We can’t stress this enough: look for a company that is not only bonded but insured as well.

A surety bond assures you that you could hire another cleaning company if you’re unsatisfied with their work at no extra cost. This kind of protection is well and good, but the company should also have liability insurance.

Liability insurance ensures that you will not be held accountable in case a cleaner gets hurt while working in your establishment.

8. Ask About Their Business Hiring Processes

When you hire cleaners, there will be times that you will leave them inside your establishment unsupervised. You will gain the confidence to do this if you trust the integrity not only of the company but the cleaners themselves.

So when choosing a commercial cleaning company to hire, make sure that you ask about their hiring process.

Do they do background checks or drug tests? Is their cleaning staff not only fully vetted but trained as well?

If they meet these and other criteria, you will have peace of mind with every cleaning session.

9. Ask About the Cleaning Processes

Generally, business establishments are more complex than residential units. They have more occupants and see heavier foot traffic. As a result, they require a cleaning process different from what you usually see in homes.

Make sure that you find out what their method is when it comes to cleaning.

Do they have a checklist of tasks, and if they do, do the cleaners follow it strictly? What is their cleaning routine for clients who are in the same industry as you?

Having a good idea of their systems will help you decide better if they are a good fit for your business.

10. Cleaning in the Time of COVID-19

The COVID-19 virus is slowly loosening its grip on the world, but the threat is still there. That is why as a business owner, you must remain vigilant when it comes to protecting your employees and customers against the virus.

You can do this by asking a potential cleaner if they have systems in place for disinfection and sanitation.

Before the pandemic hit, most businesses could get away with simple tasks like vacuuming, mopping, emptying trash cans, and more. Those days are gone, as you must now make sure that your facility does not just look clean but is truly germ-free.

11. Find Out Their Approach to Cleaning

Aside from the technical side of their cleaning process, you should also get a feel for the non-tangible aspects of their cleaning approach.

Are their cleaners just going through the motions, or are they passionate about their job? Will they respect the privacy of some areas in the office or establishment that might contain sensitive documents and information?

Remember that you will entrust your business space to them, so you should expect a certain level of professionalism.

12. Are Eco-Friendly Products Used?

Many business owners today are very mindful of their company’s impact on the environment. If you are one of them, you should ask a cleaner first if they share the same sentiment.

Some cleaning companies exclusively use eco-friendly cleaning supplies, tools, and equipment. Others don’t but will gladly oblige you if you ask them to.

Either way, you can ensure that your business does not leave anything harmful to the surroundings.

13. Be Thorough

Choosing a cleaning company for your business is not a decision you can take lightly. It is not just about finding the most affordable or popular options.

You need to consider many things, like their location, operating hours, cleaning methods, and more. From there, you can decide better which cleaning company suits your needs.

Remember that your choice will significantly impact your employees, customers, and business in general. So make sure you are thorough and weigh your options carefully.

14. Discuss Scheduling

When talking to a potential cleaner, you should not forget to discuss the schedule.

Before the meeting, try to determine what days of the week or times are best for you. Once the meeting starts, ask them if they can accommodate the cleaning hours you have in mind.

In addition, you could ask if they have any suggestions in terms of the timing and see if their proposal is better. If your available cleaning time conflicts with their operating hours, you could cross them off your list.

15. Be Clear About Your Company’s Cleaning Service Needs

Another thing that you should remember to bring up when you meet with a potential cleaner is your cleaning needs. Note that while most companies offer a wide range of professional cleaning services for businesses, some are more comprehensive than others.

On the other hand, different industries have different requirements when it comes to cleaning methods and solutions. The cleaners must be able to meet all these requirements if you are going to hire them for your business.

16. Determine the Best Communication Methods

Before you hire a cleaner, and even after you sign a contract with them, they must be readily available for questions. Also, they should be accessible through multiple communication channels so you can use what is available to you at the moment.

It is the best way to ensure that potential issues will be dealt with before they develop into a bigger problem. That is especially true for businesses with unpredictable market conditions.

For example, if you suddenly had to host a big event and needed a quick cleanup prior to it, you could just contact them and ask for assistance.

5 Things to Consider Before Picking a Professional Commercial Cleaning Service

Finding a professional commercial cleaning company to entrust your business space with is difficult. That said, there are ways to make your decision-making process less stressful.

Here are a few more things that can make your search for commercial cleaners easier:

1. Where They Are Located

As much as possible, look for a cleaning business that operates within your area.

Local companies are familiar with the cleaning needs of the industries in your location. They also understand the local labor market very well.

If you have urgent requests, they will be able to respond more quickly because their office space is close to yours. Finally, you will be able to negotiate a more favorable rate because their transportation cost would be lower.

2. How Well They Pay Their Employees

One characteristic of a high-quality commercial cleaning company is that it pays its employees well.

They can retain the best professional cleaners in your area and offer better services. Also, these companies have the resources to train their staff regularly and give them the right cleaning supplies.

3. What Type of Training They Provide Their Employees

The cleaning service landscape looks different today from the way it did before the pandemic.

Cleaning companies had to make a big adjustment in terms of the methods and equipment they use. Naturally, their cleaners also had to adapt to the new way of doing things.

Make sure that the company you plan to hire has the appropriate training program in place to keep up with the changing times.

4. The Quality of Their Chemical Program

Another thing you need to consider when screening a potential cleaner is the quality of its cleaning supplies. You would want them to use eco-friendly products that are potent when it comes to cleaning.

These are cleaning supplies that are not normally available to the general public.

5. How Realistic Their Price Is

As a business owner, your first instinct is to find the most cost-effective solutions. That said, you should resist the temptation of using cleaning services that are suspiciously cheap.

There is a good chance that these companies cut corners, allowing them to charge a much lower fee.

Find the Best Commercial Cleaning Services for You

Your customers deserve a clean place to eat at, shop from, or relax in, and your employees need a healthy work environment. That is why you should find the best cleaning company for your business.

Your search ends with Master Maid.

Master Maid Offers the Best Janitorial Services for Businesses

Bonded and insured, Master Maid has been delivering top-notch cleaning services to businesses in the Greater Toronto Area since 2011.

We also provide residential cleaning, post-construction cleaning, office cleaning, and more. Our cleaning crew is friendly, highly trained, and equipped with all the cleaning products needed for the job.

Best of all, our rates are among the most competitive in the cleaning industry.

FAQs About Commercial Cleaning Companies

1. What makes a good commercial cleaner?

The right company is bonded and insured, offers the best service, and still manages to be affordable. They are generally more expensive than independent cleaners, but hiring them is more cost-effective in the long run.

2. What’s the difference between commercial cleaning and industrial cleaning?

Commercial cleaning applies more to establishments like retail shops, supermarkets, restaurants, and other similar places. Industrial cleaning is for factories, dairy plants, and other spaces that require cleaning at a larger scale.

3. What is the difference between commercial and domestic cleaning?

As the term implies, domestic cleaning applies to the kitchen, bathroom, bedroom, living room, and other parts of the house. It requires a different cleaning method than commercial cleaning.

Make the Right Choice

With our tips on how to choose a commercial cleaning service company, you can hire one that meets your specific needs and wants. That said, Master Maid is the clear choice if you are looking for a reliable cleaning company in the Greater Toronto Area.

We can help keep your offices, shops, or any other type of business space clean and safe from the COVID-19 virus. Give us a call today for a free estimate or consultation.

We offer House Cleaning Services in the following Areas:

Our main office is in Toronto, but our commercial cleaning services are available in the Greater Toronto Area, Oakville, North York, Vaughan, and many other cities in Ontario. You may also reach us via (647) 888-8441 for inquiries regarding our service locations.

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